The goal of product quality planning is to facilitate communication with everyone involved to assure that all required steps are completed on time. Verify that process flow charts exist and are being followed. The benefits of developing and implementing a control plan include: Quality: The control plan methodology reduces waste and improves the quality of products during design, manufacturing, and assembly. Chapter 3 Process Design and Development Introduction This chapter discusses the major features of developing a manufacturing system and its related control plans to achieve quality products. In addition, the next product users may have already conducted some or all of the aforementioned reviews and studies. Refer to customer-specific requirements for unique approval requirements 2. All should be utilized as inputs.
Analytical techniques described in Appendix B should be used as appropriate. An example of customer wants and expectations could include no safety failures. Chapter 3 Process Design and Development 3. All team members should agree with each event, action, and timing. Enter the date that the original control plan was compiled. Chapter 3 Process Design and Development storage areas to contain non-conforming material. The team should assure that there is a process to determine that new equipment and tooling is capable and delivered on time.
Approval of the authorized customer representative may be required. Chapter 1 Plan and Define Introduction This chapter describes how customer needs and expectations are linked to planning and defining a quality program. The reduction or elimination of a common cause may provide the additional benefit of lower costs. Disciplined problem- solving methods are recommended in difficult situations. Although feasibility studies and control plans are primarily based on engineering drawings and specification requirements, valuable information can be derived from the analytical tools described in this chapter to further define and prioritize the characteristics that may need special product and process controls. The Product Quality Planning Summary and Approval report shown in Appendix E is an example of the documentation required to support an effective quality planning sign-off. This next step is designed to ensure the comprehensive development of an effective manufacturing system.
Chapter 6 Control Plan Methodology 6. Chapter 4 Product and Process Validation process capability study. Chapter 3 Process Design and Development 3. The organization and customer become partners in making the changes necessary to correct any deficiencies and to improve customer satisfaction. Since processes are expected to be continually updated and improved, the control plan reflects a strategy that is responsive to these changing process conditions. The control plan is maintained and used throughout the product life cycle. The control plan does not replace the information contained in detailed operator instructions.
Control Plans Control plans are written descriptions of the systems for controlling parts and processes. This plan should include, at a minimum, a laboratory scope appropriate for the required measurements and tests, the responsibility to ensure gage linearity, accuracy, repeatability, reproducibility, and correlation for duplicate gages. The scope of customer needs and expectations defined in Chapter 1 will determine the extent of the organization's product quality planning team involvement in this activity. Chapter 2 Product Design and Development 2. An important phase of the process for quality planning is the development of a control plan. Refer to Fundamentals of Product Quality Planning on the next page. These concerns should be documented on a matrix with assigned responsibility and timing.
It can be used to analyze sources of variations of machines, materials, methods, and manpower from the beginning to end of a manufacturing or assembly process. In addition, the organization may list other Product Characteristics for which process controls are routinely tracked during normal operations. The manufacturing system must assure that customer requirements, needs and expectations are met. The Committee, along with its Advisory and Working Groups of members and subject matter experts address industry issues in three core issue areas: Social, Economic and Environmental Sustainability. The packaging should have compatibility with all identified material handling equipment including robots.
Management support includes the confirmation of the planning and providing the resources and staffing to meet the required capacity. This manual provides guidelines designed to produce a product quality plan, which will support the development of a product or service that will satisfy the customer see Section 1. Analysis and corrective actions should be used to reduce variation. This review is critical to keeping upper management informed as well as gaining assistance to assist in resolution of any open issues. Customers may use unique symbols to identify important characteristics, such as those that affect customer safety, compliance with regulations, function, fit, or appearance. It's going to focus on mostly about the above subject together with additional information associated with it.
The matrix does not depict all the different types of product quality planning relationships that could exist among organizations, suppliers, and customers. Mass production provides the organization the opportunity to evaluate output, review the control plan and make appropriate changes. Subsequently, it guides manufacturing in how to control the process and ensure product quality. The manufacture of prototype parts provides an excellent opportunity for the team and the customer to evaluate how well the product or service meets the Voice of the Customer objectives. Design reviews are a series of verification activities that are more than an engineering inspection. The steps include prototype build to verify that the product or service meets the objectives of the Voice of the Customer.
Each Product Quality Plan is unique. Refer to the New Equipment, Tooling and Test Equipment Checklist in Appendix A-3. This may include regular meetings with other teams. In support of a control plan, operator and process monitoring instructions should be defined and used continually. Some reliability benchmarks could be competitor product reliability, warranty data, or frequency of repair over a set time period. Chapter 4 Product and Process Validation 4.
See Analytical Techniques in Appendix B for further detail. An alternate format may be used as long as it contains the same information, as a minimum. In this chapter, the Product Quality Planning Process is designed to assure a comprehensive and critical review of engineering requirements and other related technical information. It is recommended that all of the team members' names, phone numbers, and locations be included on an attached distribution list. The business plan may place constraints e. In addition, a cross functional team should be established to assure effective product quality planning.